Help for people using Kam

Support

Choose the shortest path to an answer. The guides cover normal product use; product, access, and source-quality problems go directly to the team.

Learn how Kam works

Start with screen-by-screen guidance for the iOS flow and iPadOS/macOS workspace, plus copyable queries and follow-ups.

Open product guides

Try the live product preview

Select a current matchup, inspect its market context, and run the bounded website chat demo.

Open the live demo

Report a product or data issue

Tell us what you expected, what appeared, and which game, market, or source was involved.

Email product support

Talk directly with the founder

Contact John Yu about onboarding, research workflows, feedback, or early-access fit.

Email John Yu

When market data looks wrong

First check the source name, generated time, and receipt state shown beside the market. A delayed or unavailable source should be labeled rather than silently replaced.

When reporting a problem, include the sport, matchup, market type, displayed source, and approximate time. A screenshot is helpful, but never include passwords, payment information, or private wallet credentials.

Kam is an informational research product. Questions about wager settlement, account balances, or trade execution must go to the sportsbook or market where the transaction occurred.